To Contact the Police
Please note that social media accounts are not monitored 24/7 and is not used to receive emergency information.
In an emergency, dial 9-1-1
- To stop a crime in progress or about to occur
- To report any situation where serious injury might occur
- To report suspicious activity
- In situations where fire-fighting apparatus or an ambulance is required
What to expect when you call 9-1-1
- 9-1-1 call takers answer the phone with the phrase: "Police, Fire, Ambulance?"
- Though it may be difficult, try to remain calm. Immediately identify which emergency service you require.
- Remember if you are calling from a cell phone, your location is not available to the call-taker. Immediately identify your location to ensure a prompt response
What if I don’t speak English?
- York Regional Police provides translation services in more than 170 languages 24 hours a day
- You will be asked what language you need service in
- You will be transferred to our translation service immediately
Non-emergencies include thefts, property damage, frauds, break and enters (unless they are in progress) and to find out information about York Regional Police or to access services.
Call 1-866-876-5423 in cases of non-emergencies
You may also dial the District extension for your area:
- #1 District – Towns of Newmarket, Aurora, East Gwillimbury, northern Whitchurch-Stouffville north of Aurora Road and northern King Township, north of Bloomington Road - dial x7100
- #2 District – Town of Richmond Hill and the Thornhill area of the City of Markham - dial x7200
- #3 District - Town of Georgina, including Sutton, Keswick and Pefferlaw - dial x7300
- #4 District – City of Vaughan and the southern end of King Township, south of Bloomington Road – dial x7400
- #5 District – City of Markham and southern Whitchurch-Stouffville, south of Aurora Road – dial x7500
Operators at the Districts are available 24 hours a day
York Regional Police receives thousands of accidental calls to 9-1-1 every year. Find out more about pocket dialing and how to prevent it.
For more information about the implementation and operation of 9-1-1 Emergency Number systems, visit the Ontario 9-1-1 Advisory Board at http://www.oab911.ca/