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Emergency? Call 9-1-1

Non-Emergency? Call 1 (866) 876-5423

Frequently Asked Questions

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Emergency orders

York Regional Police is responsible for taking reports and/or responding to calls related to the Emergency Management and Civil Protection Act invoked by the Province of Ontario. Emergency orders enforced by police are updated frequently - make sure you know the law by reading the latest orders on the province's website.

Frequently asked questions

What should I do if I see groups of people gathering in public spaces or private residences? 

Unmonitored and private social gatherings include functions, parties, dinners, gatherings, BBQs or wedding receptions held in private residences, backyards, parks and other recreational areas.

The new limit on the number of people allowed to attend an unmonitored private social gathering across the province is:

  • 10 people at an indoor event or gathering (previous limit of 50); or
  • 25 people at an outdoor event or gathering (previous limit of 100).

Indoor and outdoor events and gatherings cannot be merged together. Gatherings of 35 (25 outdoors and 10 indoors) are not permitted.

You can report illegal gatherings to our non-emergency line at 1-866-876-5423.

How do I report a non-essential business that is still open to the public?

If you believe a York Region business is failing to comply with emergency orders, please call our non-emergency line at 1-866-876-5423.

I believe a retailer is price gouging. How can I report this?

You can report price gouging online directly to the province using this online form

How do I report someone who should be self-isolating, but isn't? 

You can report that to our non-emergency line: 1-866-876-5423.

Are officers stopping vehicles with more than one passenger to check if they are making an essential trip?

At this time, our officers are not stopping vehicles for the sole purpose of determining if they are making an essential trip.

Are officers ticketing people who are gathering at parks and beaches in York Region?

Every day, our officers proactively patrol public spaces across the region to educate and enforce when necessary.

Can I go for a walk outside with members of my own household?

Yes you can, as long as you ensure that you are maintaining a physical distance of at least two metres from anyone other than members of your own household. Please remember that the safest option for you and your community is to stay at home as much as possible.

Why don't YRP officers have to practice physical distancing? I've seen officers talking to each other window to window in parked cruisers. Officers also come within two metres of a driver when issuing a traffic ticket.

Officers practice physical distancing whenever possible, but some aspects of the job require us to work in close-quarters. That's why we're also using other practices to ensure that we're keeping ourselves and the public safe. For example, each officer is screened for COVID-19 symptoms prior to the start their shift. All of our equipment, vehicles and facilities are frequently sanitized. Each officer has been issued personal protective equipment, including a mask, protective eyewear and gloves, that can be utilized when necessary.

 Is YRP still enforcing traffic violations?
Yes we are. COVID-19 doesn't change our mission to ensure the safety and security of our citizens. Everyone has the right to feel safe in York Region and we're going to continue to keep our roadways safe.

Has the crime rate gone down during the COVID-19 pandemic?

It really depends on the type of crime. Certain crimes have gone down, like residential break and enters. This makes sense, since people are spending more time at home. However, commercial break and enters have increased, since many places of business are closed. Check out the links in our crime prevention page for helpful tips to prevent crime.