Police Record Checks

When attending, be prepared to provide two pieces of valid, original, government-issued identification, confirming your name, date of birth and address.

One piece of identification must include a photo.

Acceptable pieces of identification:
Driver's licence (issued by a Canadian province or territory)
Foreign driver's licence
Canadian passport
Foreign passport
Canadian citizenship card
Permanent Resident (PR) card
Certificate of Indian Status
Valid student identity card from a Canadian or foreign institute
Firearms Acquisition Certificate (FAC)
Canadian National Institute for the Blind (CNIB) identification card
Federal, provincial or municipal identification card
Military Family Identification (MFID)
Birth certificate
Ontario photo card
Fishing, boating or hunting licence
One piece of non-photo identification, which provides both the name and date of birth of an individual

Unacceptable pieces of identification:
Health card (issued by a Canadian province or territory)
Social Insurance Number (SIN)

Student discounts
Students may be asked to present a valid student card to qualify for the discount. A student card indicates attendance to a recognized educational facility, university, college or high school and must have an expiry date. Cards will not be accepted from a licensed professional who has completed their studies within the program and is expected to continue their education to enhance or requalify their skills.

Volunteer positions
A volunteer is someone who performs a service but receives no compensation for doing so, other than an allowance for expenses or an honorarium. This excludes anyone receiving some other form of credit, such as academic credit or fulfilling a sentence requirement.

An applicant applying for a volunteer position may be asked to provide a letter from the agency where they intend to volunteer. The volunteer letter must be on the agency's letterhead with the applicant's name and volunteer position. The agency’s letter should also state this is a "volunteer non-paid position."

We work to complete record checks within 7 to 10 business days. Processing times may be longer in some cases. For example, delays may happen if fingerprinting is required, if we are waiting for information from the RCMP or another agency, or if we receive a high number of requests in the same period.

If we cannot confirm your identity online, it may take additional time for your completed police record check to be delivered to your selected pick-up location.

Thank you for your patience while we process your request.

A police record check reflects information available at the time it is issued. Employers and organizations decide how long they will accept a record check, and York Regional Police cannot guarantee information about an applicant hasn't changed since they received their completed check.

No. Each applicant must submit their own record check request.

In some cases fingerprints are required to confirm identity, and these applications cannot be processed online. If fingerprints are necessary, you will receive instructions after submitting your application to attend the Police Record Check Unit location in person.

If you have not received an email telling you to pick up your police record check 10 days after you applied, please contact the Police Record Check Unit to check the status of your application.

• Call us: 1-866-876-5423 ext. 7655
• Email us

Please wait 10 days after submitting your application before contacting us, as processing times can vary.

All police record checks issued by York Regional Police are printed on official letterhead.

Hardcopy record checks

• Include an embossed seal in the bottom right corner
• Organizations should accept only the original copy

Electronic record checks

• Include a QR code
• Scan the QR code to confirm that the personal information and serial number on the letter match the information in our records