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Community Resource Centre

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The public may attend the Community Resource Centre to report motor vehicle collisions occurring in Richmond Hill, Markham or Vaughan. The York Regional Police Customer Service Unit also operates from the Community Resource Centre.

When Should I Report a Collision at the Community Resource Centre?

Members of the public may attend the Community Resource Centre to report motor vehicle collisions occurring in Richmond Hill, Markham or Vaughan. If your collision occurred in another municipality in York Region, contact York Regional Police to have an officer attend.

A damaged vehicleA collision may be reported at the Community Resource Centre if it does not involve:

  • Danger to motorists at the scene of the collision
  • Personal injury
  • Any criminal activity, such as impaired driving or stolen vehicles
  • A government vehicle of any kind
  • A vehicle which is transporting dangerous goods
  • Damage to third-party property, such as a parked car
  • Damage to private, municipal or highway property
  • A pedestrian or cyclist
  • An uncooperative driver

If any of the above circumstances exist, an officer should attend the scene. All collisions involving injury, property damage exceeding $2,000 or damage to private, municipal or highway property must be reported to police according to the Highway Traffic Act.

Any person involved in a collision who fails to attend the centre when directed by a police officer, or when otherwise required by law, is guilty of an offence.

Fail-to-Remain Collisions

Fail-to-remain collisions are also reported at the centre if it meets the above criteria and the suspect is not known.

What Should I Do in a Collision?

See this list of steps to react safely if you're involved in a collision.

Contact Us:

Community Resource Centre
10720 Yonge Street
Richmond Hill, ON

Collision Reporting Centre
Monday to Friday: 7 a.m. to 9 p.m.
Saturday: 8 a.m. to 4 p.m.
Closed Sunday and holidays
1-866-876-5423 ext. 7700

Customer Service Unit
Monday to Friday: 8 a.m. to 6 p.m.
Saturday: 8 a.m. to 4 p.m.
Closed Sunday and holidays
1-866-876-5423 ext. 7655