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Submit a Complaint Against a Member

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Complaints about York Regional Police

York Regional Police is committed to working with all members of the community and we hold ourselves accountable in everything we do. All complaints filed by the public about our policies and services, or about the conduct of an officer, are taken seriously. Complaints can be categorized into two areas:

  • Complaints against the policies of, or services provided by, York Regional Police
  • Complaints against the conduct of a York Regional Police officer

Complaints Process

The administration of public complaints will be overseen by the Office of the Independent Police Review Director (OIPRD), an arms-length civilian agency of the Ontario Ministry of the Attorney General. The OIPRD is responsible for receiving, overseeing, monitoring and dealing with all public complaints against police in Ontario.

Complaints may be filed in several ways:

  • Visit the OIPRD website to make a complaint online.
  • Attend at any police station in Ontario. The public complaint process will be explained. Additional local resolutions, which are part of the OIPRD process, may also be offered at that time
  • Contact the OIPRD by telephone at 1-877-411-4773 to request complaint forms be sent to you. Once completed and signed, they may be mailed or delivered in person to:

    Office of the Independent Police Review Director (OIPRD)
    655 Bay Street, 10th Floor
    Toronto, ON  M5G 2K4

Contact Us

For more information, please contact the York Regional Police Professional Standards Bureau at 1-866-876-5423 ext. 6676.