Shoplifting Prevention

Retail business owners and managers can employ these steps to help protect their business from shoplifters:

• Greet and make eye contact with each customer as they enter your business
• Make sure you can clearly see every area of your store
• Watch for customers carrying large packages or purses or wearing bulky clothing
• Shoplifters often work in pairs - one distracts the employee while the other steals merchandise
• Only show one item of value to the customer at a time
• Watch for empty hangers on clothing racks
• Arrange displays so missing items will be obvious to you or your staff
• Mount signs saying your policy is to prosecute shoplifters
• Where possible, fasten items to the display
• Train your staff to recognize shoplifters
• If you suspect a shoplifter, call security or police