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Shoplifting Prevention

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A bag with a price tag

Retail business owners and managers can employ these steps to help protect their business from shoplifters:

  • Greet and make eye contact with each customer as they enter your business
  • Make sure you can clearly see every area of your store
  • Watch for customers carrying large packages or purses or wearing bulky clothing
  • Shoplifters often work in pairs - one distracts the employee while the other steals merchandise
  • Only show one item of value to the customer at a time
  • Watch for empty hangers on clothing racks
  • Arrange displays so missing items will be obvious to you or your staff
  • Mount signs saying your policy is to prosecute shoplifters
  • Where possible, fasten items to the display
  • Train your staff to recognize shoplifters
  • If you suspect a shoplifter, call security or police