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Police Record Checks

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A woman in a police uniform smiles behind a counter

In-person services have resumed by appointment only at the Customer Service Unit

In order to minimize wait times at the Customer Service Unit applicants are encouraged to apply online here. When applicants select Express Pick-up at the Community Resource Centre, located at 10720 Yonge St., Richmond Hill, your police record checks will be available the next business day (excluding weekends and holidays). At all other locations, pick up will be available in seven to 10 business days.

If an applicant is unable to apply online or requires fingerprinting services, please contact the Customer Service Unit at 1-866-823-3334 ext. 7655 to schedule an appointment.

Location and hours

Community Resource Centre
10720 Yonge Street
Richmond Hill, ON
1-866-876-5423 ext. 7655

Open by appointment only
Monday, Tuesday and Friday: 8 a.m. to 4 p.m.
Wednesday, Thursday: 10 a.m. to 6 p.m.
Saturday, Sunday: Closed

Holiday hours

December 24, 2021:  8 a.m. to 2 p.m.
December 27, 28, 2021: Closed
December 31, 2021: 8 a.m. to 2 p.m.
January 3, 2022: Closed

Why do I need a record check?

A police record check is a tool to help employers or other agencies determine an applicant's suitability for certain types of opportunities. Record checks are just one tool available and can be used in addition to interviews, reference checks and verification of credentials/licences.

Agencies can only request one type of record check from an applicant specific to the opportunity. They are not permitted to ask applicants for any additional police records.

How to apply

The York Regional Police Customer Service Unit provides three separate kinds of police record checks:

To apply for a police record check, please print and complete the appropriate form before attending our Customer Service location at 10720 Yonge Street in Richmond Hill. Online police record checks are now available, provided applicants do not require fingerprinting services to complete their check.

When attending, be prepared to provide two pieces of valid, original, government-issued identification, confirming your name, date of birth and address.

One piece of identification must include a photo.

Acceptable pieces of identification:

  • Driver's licence (issued by a Canadian province or territory)
  • Foreign driver's licence
  • Canadian passport
  • Foreign passport
  • Canadian citizenship card
  • Permanent Resident (PR) card
  • Certificate of Indian Status
  • Valid student identity card from a Canadian or foreign institute
  • Firearms Acquisition Certificate (FAC)
  • Canadian National Institute for the Blind (CNIB) identification card
  • Federal, provincial or municipal identification card
  • Military Family Identification (MFID)
  • Birth certificate
  • Ontario photo card
  • Fishing, boating or hunting licence
  • Vehicle ownership
  • One piece of non-photo identification, which provides both the name and date of birth of an individual

Unacceptable pieces of identification:

  • Health card (issued by a Canadian province or territory)
  • Social Insurance Number (SIN)

Student discounts

All students must present a valid student card to qualify for the discount. A student card indicates attendance to a recognized educational facility, university, college or high school and must have an expiry date. Cards will not be accepted from a licenced professional who has completed their studies within the program and is expected to continue their education to enhance or requalify their skills.

Volunteer positions

All applicants applying for a volunteer position must provide a letter from the agency where they intend to volunteer. The agency letter must be on the agency's letterhead with the applicant's name and volunteer position. The agency letter should also state this is a "volunteer non-paid position."


Volunteerism is benevolent work for which an individual does not receive financial compensation for his/her time and is not ordered to do so by a court or a judicial body. In order to have the fee discounted, your application must be accompanied by a letter from the volunteer agency with the following information:

  • The name and address of the agency that requires the police check
  • Your name
  • The reason for the police check (e.g., coach, etc.) and where a VS check was requested, who you will be working with (children, seniors, disabled people, etc.). This must be printed on the agency's letterhead
  • A statement that you will not be paid for your work nor compensated for any expenses

How long will it take?

We strive to complete requests while you wait, however if you have a criminal record, require fingerprints or we have to confirm any information with another police service, additional processing time will be required.  

Motor Vehicle Collision Reports and Incident Reports

See steps for obtaining a Motor Vehicle Collision or General Occurrence Report.

Real time identification fingerprint services

York Regional Police offers Real Time Identification Fingerprint Services. See our service fees