Three ways to reach us

By Phone

By Mail

By Email

Calling 9-1-1

When to call 9-1-1 and what information to provide.

Learn about when to call 9-1-1

Complaints and Compliments

Police officer chatting with civilian in a backyard.

Your feedback is important to us

Have feedback about your experience with York Regional Police? Submit a compliment or complaint regarding our service, policies or member conduct. Your input helps us recognize excellence and improve how we serve the community.

Submit a complaint Submit a compliment

Conduct for engagement

We are dedicated to ensuring the safety of our community and our members. We do not tolerate any abusive, threatening or harassing content, including profanity.

York Regional Police will not tolerate any hate speech. We define hate speech as language used to dehumanize, segregate, threaten or intimidate specific groups. We will not tolerate the use of slurs or any other offensive language that perpetuates harmful stereotypes. 

By phone

If this is an emergency, call 9-1-1 immediately.

For non-emergency assistance, call York Regional Police toll-free at 1-866-876-5423 or use the extensions below.

Hearing impaired,TTY users can call 1-800-668-0398.

Extension list

Reach different service areas at York Regional Police by phone.

#1 District

1-866-876-5423 ext. 7100

#2 District

1-866-876-5423 ext. 7200

#3 District

1-866-876-5423 ext. 7300

#4 District

1-866-876-5423 ext. 7400

#5 District

1-866-876-5423 ext. 7500

Community Resource Centre

1-866-876-5423 ext. 7700

Community Services

1-866-876-5423 ext. 6709

Community Safety Village of York Region

1-866-876-5423 ext. 7233

Diversity Equity and Inclusion Bureau

1-866-876-5423 ext. 6028

Media Relations

1-866-876-5423 ext. 2664

Victim Assistance

1-866-876-5423 ext. 6790

By mail

Address all general correspondence to:

York Regional Police
47 Don Hillock Drive
Aurora, ON L4G 0S7 
Canada

By email

To email York Regional Police, complete the contact form below.

Do not request immediate police assistance or attempt to file any type of police report via email. If this is an emergency please dial 9-1-1. For non-emergencies, call 1-866-876-5423 to request services from police.

To report ongoing concerns in your community - not a crime in progress, please report it online.

Some crimes, such as theft, identity theft, fraud, damage/mischief to property, etc., can be reported online.

Please see the list below for all other topics.