Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.

Emergency? Call 9-1-1

Non-Emergency? Call 1 (866) 876-5423

Freedom of Information

Decrease Text Size Default Text Size Increase Text Size |
Print Link


Under the Municipal Freedom of Information and Protection of Privacy Act, individuals can request access to any record held by government institutions, including York Regional Police. Requests for copies of police reports - excluding motor vehicle collision reports and proof of loss reports, which are available through the Customer Service Unit - must be made through the Freedom of Information Unit.

The Freedom of Information Unit ensures all federal and provincial laws are upheld when information is provided to members of the public. For example, a request for a police report that contains the personal information of others can only be released with the consent of those individuals.

York Regional Police retains records pursuant to our Police Services Board's Records Management Policy and the Regional Municipality of York's Bylaws No. 2013-15 and 2015-69. Please consult these bylaws should you have questions concerning record retention. 

Making a freedom of information request

By mail

Requests must be made in writing by completing the Municipal Freedom of Information and Protection of Privacy Act form and mailing it to:

Freedom of Information Unit
York Regional Police
47 Don Hillock Drive 
Aurora, ON L4G 0S7

In person

You can also submit a the Municipal Freedom of Information and Protection of Privacy Act form in person by making an appointment to attend the Customer Service Unit.

Community Resource Centre
10720 Yonge Street
Richmond Hill, ON
1-866-876-5423 ext. 7655

Open by appointment only
Monday, Tuesday and Friday: 8 a.m. to 4 p.m.
Wednesday, Thursday: 10 a.m. to 6 p.m.
Saturday, Sunday: Closed

Holiday hours

December 24, 2021:  8 a.m. to 2 p.m.
December 27, 28, 2021: Closed
December 31, 2021: 8 a.m. to 2 p.m.
January 3, 2022: Closed


Along with the form, please include a cheque or money order payable to York Regional Police. Applicants must also include a photocopy of one piece of government-issued photo identification with your request.

Under the Municipal Freedom of Information and Protection of Privacy Act, the Freedom of Information Unit has 30 days to respond to your request. Requests will not be accepted or fulfilled online.

Applicants must complete a Municipal Freedom of Information and Protection of Privacy Act form and pay a legislated $5 application fee.

Additional fees

A request for personal information may be subject to 20 cents per page photocopying charges, above the initial application fee.

A request for general information may be subject to a search time charge of $30 per hour, a preparation time charge of $30 per hour and 20 cents per page photocopying charges. York Regional Police has set fees for certain records, including video and audio statements, 9-1-1 calls and photographs.

Applicants will be advised of any additional fees that may apply to a Freedom of Information request.

Contact us

Do you have questions about making a freedom of information request? Contact us at 1-866-876-5423 ext. 6740.