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Online Police Record Check

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Members of the public can apply online for police record checks. Applicants select the appropriate check and then select a police facility at which they will pick up the completed check.

It's simple, accessible and convenient. Don't wait in line. Apply online!

Checks that are available online include:

  • Criminal Record Check
  • Criminal Record and Judicial Matters Check
  • Vulnerable Sector Check

How do I apply?

Before applying for an online police record check, applicants will require:

  • Two pieces of government-issued identification that are not expired
  • One piece of identification that includes a photograph
  • Proof of residence in York Region if applying for a Vulnerable Sector Check
  • VISA or Mastercard (VISA Debit or Mastercard Debit cards not accepted online)

Apply for an online record check now

Please note: Health cards and Social Insurance Number cards are not accepted. Requests for any level of police record check can be made only by the applicant. Third-party requests will not be accepted.

If fingerprints have been taken in the past or it is discovered that fingerprints are necessary for any reason, the online process will stop and the applicant will be asked to attend the Community Resource Centre to complete the application.

How do I pick up my check?

Once payment has been confirmed and the application has been submitted, a Customer Service Representative will begin to complete the request. The applicant will receive an email to attend the police facility when the check has been completed.

When picking up the check, the applicant must provide identification (and proof of residency, if required).

Frequently asked questions

How long will the process take?
Customer Service representatives will strive to complete record checks within seven to 10 business days. Delays may occur if you are required to attend for fingerprints, responses from the RCMP or other agencies or a large volume of requests.
Where and when can I pick up my police record check?

Applicants must pick up their completed police record check at the facility selected during the application process.

These locations include:

  • Community Resource Centre
    10720 Yonge Street
    Richmond Hill, ON

    Open by appointment only
    Monday, Tuesday Friday: 8 a.m. to 4 p.m.
    Wednesday, Thursday: 10 a.m. to 6 p.m.
    Saturday, Sunday: Closed

  • Districts #1, #4
    Daily: 7 a.m. to 9 p.m.

  • #2 District
    Daily: 7 a.m. to 9 p.m., with controlled access. All members of the public must be buzzed in before entering the station.

  • #5 District
    Daily: 7 a.m. to 7 p.m.

  • Headquarters
    47 Don Hillock Drive, Aurora
    Monday to Friday: 8 a.m. to 4 p.m. 

  • #3 District
    Daily: 7 a.m. to 7 p.m.

  • Whitchurch-Stouffville Community Substation
    111 Sandiford Road Whitchurch-Stouffville 
    Monday to Friday: 8 a.m. to 6 p.m.

  • King City Community Substation
    2585 King RoadKing Township
    Monday to Friday: 10 a.m. to 4 p.m. 

See a list of our policing districts to find one nearest you. 

Where can I go to have my record check done in person?

Due to the COVID-19 pandemic, we recommend applicants complete their police record checks online. Online record checks are available 24 hours a day, from the comfort of your home.

Alternatively you can attend the following location to apply in person, by appointment:

Community Resource Centre
10720 Yonge Street
Richmond Hill, ON

Open by appointment only
Monday, Tuesday and Friday: 8 a.m. to 4 p.m.
Wednesday, Thursday: 10 a.m. to 6 p.m.
Saturday, Sunday: Closed

What if I need fingerprints?
Applications requiring fingerprints cannot be processed online. A notification email will be sent if you are required to attend in person to our customer service location. 
Who should I contact if I have not been notified to pick up my police record check?
If you have not received an email notification to pick up your completed background check, please call the Customer Service Unit at 1-866-876-5423 ext 7655 or email us at to find out the status of your check.