Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.

Emergency? Call 9-1-1

Non-Emergency? Call 1 (866) 876-5423

Online Police Record Checks

Decrease Text Size Default Text Size Increase Text Size |
Print Link
|

Don't wait in line. Get it online.

Members of the public can apply and receive their police record checks online.

Checks that are available online include:

  • Criminal Record Check
  • Criminal Record and Judicial Matters Check
  • Vulnerable Sector Check

How do I apply?

Step 1: Select the type of police record check you require.

Before you begin your online application, ensure you know what type of police record check you require. Once you submit your application it cannot be changed.

Please note: If you’re asked to obtain a Criminal Record Check with a Vulnerable Sector Check, you only need to request a Vulnerable Sector Check. 

Step 2: Complete the online application form.

Enter your personal information into the online application form. Ensure you complete all required fields correctly, as the information provided is exactly how it will appear on your completed police record check. Errors made in your application may cause you to fail the electronic identity verification, which will make it necessary that you obtain your police record check in person.

The following information is required to apply:

  • Name
  • Address
  • Date of birth
  • Reason for the request (i.e. employment, volunteerism, student placement, immigration)
  • Name of the organization requiring the police record check
  • Identification
    • Applicants are required to select the type of identification and enter the number on the application form. Applicants will be required to present this piece of identification only if they do not qualify for electronic delivery.
  • Pick-up location 
    • In the event you do not qualify for electronic delivery, your police record check will be made available at the location selected.

Please note: If fingerprints have been taken in the past or it is discovered that fingerprints are necessary for any reason, the applicant will be asked to attend the Community Resource Centre to complete the application.

Step 3: Make payment. 

Applicants may make payment by Visa or MasterCard. Gift cards and debit cards are not accepted.

Step 4: Have your identity confirmed electronically.

York Regional Police uses Equifax eIDVerifier (EIV) to confirm your identity. Applicants are required to answer three financial questions to confirm your identity electronically.

Applicants will be required to answer ‘out of wallet’ questions related to their personal credit file. This is not a credit check and it will not affect an applicant's credit score or rating. 

Step 5: Obtain your completed police record check.

After submitting your application, York Regional Police customer service representatives will work diligently to complete your police record check. 

Applicants will be provided instructions to obtain their completed police record check by email.

If your identity was confirmed electronically, you will receive a secure link to download your completed police record check. You will require your access code and serial number to retrieve it. This is your official police record check. No hardcopy will be issued.

If we were unable to confirm your identity electronically, you will be notified via email to attend the pick-up location you selected during the application process. Please bring with you the two pieces of identification you entered on your application.

Apply now

Apply for an online record check now

Frequently asked questions

How long will the process take?

Customer service representatives strive to complete record checks within two business days. Delays may occur if an applicant is required to attend for fingerprints, we are awaiting responses from the RCMP or another agency or if we are experiencing a greater volume of requests.

For applicants whose identity cannot be verified online, additional time is required to deliver the completed police record check to the pick-up location.

What is Electronic Identity Verification (EIV)?

Electronic Identity Verification (EIV) was developed by Canadian credit bureaus as a method of confirming someone’s identity electronically. It uses personal information collected by reporting agencies to confirm your identity, generating questions based on your credit file. It uses the personal information provided in your application to generate questions based on your credit file.

It is not a credit check and it will not affect an applicant's credit score or rating. 

I qualified for electronic delivery, how do I retrieve my police record check?

Applicants must enter the serial number provided at the time of application, along with the access code provided by email, to download their completed police record check.

Why does the police record check I received online have a QR code?

Electronic police record checks contain a QR code to verify that the personal information and serial number included in the police record check match our records. 

How can an organization confirm the validity of a police record check?

All police record checks performed by York Regional Police are issued on letterhead.

If the police record check was issued in hardcopy, it will include an embossment in the bottom right corner. Organizations are encouraged to accept only the original copy.

Electronic police record checks include a QR code. Scan the QR code to ensure the personal information and serial code on the letter correspond with the information contained in our records.

How long is a police record check good for?

Each organization may have a different length of time for which it will consider a police record check valid. Since a police record check is only a snapshot in time, York Regional Police cannot guarantee that information about an applicant hasn't changed since they received their completed check.

What if I need fingerprints?

Applications requiring fingerprints cannot be processed online. A notification email will be sent if you are required to attend our customer service location in person. 

Who should I contact if I have not been notified to pick up my police record check?

If you have not received an email notification to pick up your completed police record check 10 days after submitting your application, please call the Customer Service Unit at 1-866-876-5423 ext. 7655 or email us at csu@yrp.ca to request the status of your check.

Please do not contact us within 10 days of your application, as processing times may vary.

Where can I go to have my record check done in person? 

York Regional Police recommends applicants complete their police record checks online. Online record checks are available 24 hours a day, from the comfort of your home.

Alternatively, you can attend the following location to apply in person, by appointment:

Community Resource Centre
10720 Yonge Street
Richmond Hill, ON
1-866-876-5423 ext. 7655

Open by appointment only
Monday, Tuesday and Friday: 8 a.m. to 4 p.m.
Wednesday, Thursday: 10 a.m. to 6 p.m.
Saturday, Sunday: Closed

Where and when can I pick up my police record check?

Applicants whose identity could not be confirmed electronically can pick up their completed police record check at the facility selected during the application process. Applicants will be notified via email when it is ready for pick up.

These locations include:

  • Community Resource Centre
    10720 Yonge Street
    Richmond Hill, ON
    1-866-876-5423 ext. 7655

    Open by appointment only
    Monday, Tuesday and Friday: 8 a.m. to 4 p.m.
    Wednesday, Thursday: 10 a.m. to 6 p.m.
    Saturday, Sunday: Closed

  • Districts #1, #2, #4 and #5
    Open 24 hours per day, 7 days a week
  • Headquarters
    47 Don Hillock Drive, Aurora
    Monday to Friday: 8 a.m. to 4 p.m. 
  • #3 District
    Daily: 7 a.m. to 7 p.m.
  • Whitchurch-Stouffville Community Substation
    111 Sandiford Road, Whitchurch-Stouffville 
    Monday to Friday: 8 a.m. to 6 p.m.
  • King City Community Substation
    2585 King Road, King Township
    Monday to Friday: 8 a.m. to 4 p.m. 

See a list of our policing districts to find one nearest you.