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Non-Emergency? Call 1 (866) 876-5423

Vulnerable People and Seniors

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Safety programs

Project Lifesaver

The York Regional Police Project Lifesaver program combines radio technology with a co-ordinated police response to locate wandering and disoriented loved ones due to Alzheimer's, autism or other conditions or disorders.

Learn more about Project Lifesaver.

Vulnerable Person Registry

The Vulnerable Person Registry allows an improved police response to vulnerable people who may require emergency assistance due to their condition. It expedites the process of locating and assisting vulnerable residents or frequent visitors to York Region by making essential personal information readily available to responding officers. 

Learn more about the Vulnerable Person Registry. 

Remote Care Monitoring

Remote Care Monitoring (RCM) is a program in partnership with Toronto Grace Health Centre (TGHC). This program provides a GPS pendant to eligible participants that assists officers in locating persons who have gone missing, are lost, or wandering. TGHC has a call centre that will contact and coordinate a response with police to help locate and return the participant to a place of safety.

Learn more about Remote Care Monitoring

Vulnerable Person Identity Card

Speaking with police officers in uniform can be a challenging, stressful experience. But often, when our officers encounter a vulnerable person, there are important things they need to know in order to ensure everyone's safety. The Vulnerable Person Identity Card helps alleviate communication challenges between vulnerable people and the officers they may encounter. It includes important details, such as emergency contact and medical information. In tandem with enlisting in the Vulnerable Person Registry, this tool helps give vulnerable people a voice when they need it most. Contact the Community Engagement and Wellbeing Unit to request a card.

Senior Safety Team

The Senior Safety Team consists of a social worker and senior safety officers. The team provides community awareness and education regarding elder abuse, crime prevention, and personal safety. They also advocate and liaise with the community and other stakeholders, which includes their participation on a variety of older adult committees aimed at mitigating risks and supporting vulnerable seniors.

Learn more about Seniors Safety.

Learn more about Elder Abuse.

Learn more about Fraud Protection.

Contact us at seniorsafety@yrp.ca or 1-866-876-5423 ext.6697. If tis is an urgent matter, please request an officer to attend through a call taker 1-866-876-5423

Additional resources for seniors

211 Central: Resource of information for government and community-based, non-clinical health and social services such as food, housing, and mental health resources. The free and confidential service can be accessed 24 hours a day, in more than 15 languages by phone, chat, text, web. https://211.ca/ or 211

310 COPE: Offers the Community Crisis Response Service for persons living in Your Region or South Simcoe who are having a mental health crisis, and their family or friends. 1-855-310-COPE (2673) or 310-COPE - Your Support Services Network (yssn.ca)

ACE Law (Advocacy Centre for the Elderly): A community-based legal clinic for low income seniors. 1-855-598-2656 -— Home - The Advocacy Centre for the Elderly (ACE) (acelaw.ca)

Alzheimer Society of York Region: Provides aid for individuals on the dementia journey by providing information, resources, education, support and counselling. 1-888-414-5550 or Alzheimer Society of York Region

Canadian Anti Fraud Centre (CAFC): Provides education and resources to protect seniors against fraud and identity theft. 1-888-495-8501 — Canadian Anti-Fraud Centre (antifraudcentre-centreantifraude.ca)

CHATS: is a not-for-profit organization, advocating for and delivering high-quality, person-centred home and community services to older adults and caregivers living in York Region and South Simcoe. 1-877-452-4287 - CHATS - Community & Home Assistance to SeniorsHome - CHATS

Crime Stoppers of York Region: To anonymously report a crime, call 1-800-222-TIPS. Crime Stoppers Of York Region (1800222tips.com)

Elder Abuse Prevention Ontario (EAPO): Supports seniors affected by abuse and delivers training and public awareness. 416-916-6728 -— Home - Elder Abuse Prevention Ontario (eapon.ca)

Ontario Health at Home - Provides specialized health services so seniors can live independently at home. Ontario Health at Home. 1-888-470-2222

Office of the Public Guardian and Trustee: Safeguards the legal, personal and financial interests of specific Ontarians and their estates. 1-800-366-0335 Office of the Public Guardian and Trustee | ontario.ca

Ontario Caregiver Organization: Helpline provides 24-hour support to caregivers 1-833-416-2273 Ontario Caregiver - Ontario Caregiver Organization

Senior Safety Line: Provides 24-hour crisis and support for seniors in Ontario. 1-866-299-1011

Up your life: Living on a limited budget in York Region: www.yssn.ca/wp-content/uploads/2013/12/YRLB-2010-updated.pdf (resource pamphlet)

Your Support Service Network (YSSN): YSSN is a hub for Developmental, Mental Health and Children’s Services that helps people to navigate services to live their best life. 1-866-257-9776 or Your Support Services Network - Your Support Services Network (yssn.ca)