Customer Service Hours and Location

Operating from the Community Resource Centre, members of the Customer Service Unit offer a variety of services, including:

• Criminal Record Checks
• Criminal Record and Judicial Matters Checks
• Vulnerable Sector Checks
• Proof of loss reports
• Incident summaries
• Record suspension applications
• Real-time fingerprinting for record suspensions, adoptions, Canadian citizenship, visa or border crossing and FBI cards

Customer Service Unit hours and location:

The Customer Service Unit is currently operating under modified hours of operation.

Community Resource Centre
10720 Yonge Street
Richmond Hill, ON
Open by appointment only
Monday, Tuesday and Friday: 8 a.m. to 4 p.m.
Wednesday, Thursday: 10 a.m. to 6 p.m.
Saturday, Sunday: Closed

1-866-876-5423 ext. 7655