Customer Service Hours and Location

Operating from the Community Resource Centre, members of the Customer Service Unit offer a variety of services, including:

• Police Criminal Record Checks
• Police Information Checks
• Police Vulnerable Sector Checks
• Proof of loss police reports
• Incident summaries
• Pardon applications 
• Real-time identification fingerprinting for pardons, adoptions, Canadian citizenship, visa or border crossing and FBI cards

Customer Service Unit hours and location:

Community Resource Centre
10720 Yonge Street
Richmond Hill, ON
Monday to Friday: 8 a.m. to 6 p.m.
Saturday: 8 a.m. to 4 p.m. 
1-866-876-5423 ext. 7655