Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.

Emergency? Call 9-1-1

Non-Emergency? Call 1 (866) 876-5423

Vulnerable Person Registry

Decrease Text Size Default Text Size Increase Text Size |
Print Link
Photo Gallery: Vulnerable Person Registry will appear here on the public site.

About the Vulnerable Person Registry

The Vulnerable Person Registry allows an improved police response to vulnerable people who may require emergency assistance due to their condition. It expedites the process of locating and assisting vulnerable residents or frequent visitors to York Region by making essential personal information readily available to responding officers. 

Who is eligible for the registry? 

A vulnerable person is someone with a cognitive, physical, intellectual or developmental disability or other condition which may place them at an increased risk of misadventure. These conditions may include:

  • A tendency to wander
  • The inability to communicate
  • Fascinations or attractions to dangerous locations (water, construction sites etc.)
  • Unusual social responses (fear of strangers, aggressive nature)

Other requirements

In order to be eligible for the Vulnerable Person Registry, the vulnerable person must also:

  • Reside, attend school, work or otherwise regularly visit York Region
  • Provide confirmation of identity and authenticity of the personal information provided

How do I register?

Vulnerable people living in York Region are encouraged to click here to submit their application using our online registry.

Frequently asked questions

What information is required to register?

During the registration, you will be asked to provide the following information:

  • Name
  • Date of birth
  • Physical descriptors
  • Medical/health condition(s)
  • Contact information
  • Special needs
  • Methods of approach
  • Objects of attraction
  • An up-to-date photograph (in JPEG .jpg format)
How is this information used?

In the event a vulnerable person requires police assistance, their physical description, medical history, areas he/she frequents,  triggers and de-escalation techniques will be provided to emergency responders, will be provided to officers responding to the call.

The information contained in flag records will assist responders by:

  • Facilitating a rapid response
  • Enhancing problem identification
  • De-escalating an immediate threat
  • Identifying safety issues
  • Defining previous police contact
  • Illustrating historical medical treatment
  • Aiding co-ordination of medical and emergency response
  • Advancing medical assessment
  • Providing emergency contact numbers

Who has access to the registry?

If a vulnerable person requires assistance, York Regional Police would have access to his or her vital information.

The information may also be distributed by York Regional Police to any other accredited police or health care agency involved in providing care of an emergent nature or under circumstances which, in the best of interest of the subject, requires such communications so as to expedite assistance efforts by both policing and medical authorities.

How often do I need to update a vulnerable person's profile?

If the vulnerable person is under 16 years old, the profile will need to be renewed every year on the vulnerable person's birthdate. If he or she is older than 16, a renewal is required every two years on the vulnerable person's birthdate.  

What information needs to be updated?

Only information that has a significant impact on police response (contact information, address, drastic changes in physical appearance etc.) will need to be updated.
Will I be notified when an update is required?
Yes. Once the applicant is registered, the primary contact will receive an email notification when the update is required. If the applicant is under the age of 16, the reminder will be emailed 12 months from the applicant's birthdate. If the applicant is over the age of 16, the reminder will be emailed 24 months from the applicant's birthdate. If the update is not provided within the requested timeframe, the primary contact will receive an email notification and the applicant's details will be removed from the Vulnerable Person Registry.


Vulnerable Person Identity Card

A woman uses a pen to write on a card

Speaking with police officers in uniform can be a challenging, stressful experience. But often, when our officers encounter a vulnerable person, there are important things they need to know in order to ensure everyone's safety. 

The Vulnerable Person Identity Card helps alleviate communication challenges between vulnerable people and the officers they may encounter. It includes important details, such as emergency contact and medical information. 

In tandem with enlisting in the Vulnerable Person Registry, this tool helps give vulnerable people a voice when they need it most. Contact the Community Engagement and Wellbeing Unit to request a card.

Contact us

Do you have questions about the Vulnerable Person Registry? Contact us:

Community Engagement and Wellbeing
1-866-876-5423 ext. 6877