Victim Support Services

Are you the victim of a crime?

A victim is a person who has suffered physical or emotional harm, property damage, or economic loss as a result of a crime committed by another person. If a victim has died, or is not able to act on his or her own behalf, the victim may be represented by:

• The victim's spouse
• An individual who has lived with the victim as his or her common law partner for at least one year prior to the victim's death
• A relative or dependent of the victim
• Anyone who has custody of the victim or the victim's dependent

Exception

No person who has been charged in relation to the incident may act on behalf of a victim.

After a crime has been committed, a victim has rights to information, protection, participation and restitution under the Canadian Victims Bill of Rights.

In April 2015, the federal government passed Bill C-32, the Victims Bill of Rights Act. This law made a number of changes to the Corrections and Conditional Release Act. Victims can:

• Receive information from the Correctional Service of Canada (CSC) about an offender's correctional plan and progress toward meeting the objectives of the plan;
• Have CSC provide access to a photograph of the offender prior to certain releases into the community; and
• Request access from the Parole Board of Canada (PBC) to listen to an audio recording of a parole hearing if unable to attend in person

CSC and PBC have modernized how registered victims can access information. The Victim's Portal is a secure website where registered victims may obtain information about the federal offenders who harmed them. Victims may use the portal in addition to, or instead of, the current methods of communication by phone and mail. The portal will also allow registered victims to manage their information and preferences online.