How to request services
Select the service you need and follow the instructions on the individual page. Each service has its own process, requirements and timelines.
Ensure all required documents and information are submitted accurately to avoid delays.
Fees
| Description | Fee effective Jan.1 2026 |
|---|---|
| Paid Duty Officer - Special Constable (per hour) | $78.58 +HST |
| Paid Duty Officer - Constable (per hour) | $87.53 +HST |
| Paid Duty Officer - Sergeant (per hour) | $100.22 +HST |
| Paid Duty Officer - Staff Sergeant (per hour) | $110.72 +HST |
| Paid Duty Vehicle (per hour) | $39 +HST |
| Paid Duty Administration Fee | 24% +HST |
*Fees vary depending on the service. Paid duty requests are billed based on officer rates and duration, while other services may have no cost or separate fee structures. Fees subject to change without notice.
Frequently asked questions
What information is required when submitting a paid duty request?
You will need to provide details such as the date, time, location, nature of the event or activity, and the number of officers requested. Supporting documents, such as site plans or permits, may also be required depending on the request.
Can paid duty requests be modified or cancelled after submission?
Yes, but timelines apply. Changes or cancellations must be made in advance of the scheduled shift. Late cancellations may result in fees, as outlined on our website.
How are paid duty fees calculated?
Fees are based on the number of officers required, the duration of the assignment and applicable rates. Minimum charges and overtime rates may apply depending on the nature and timing of the request.
How do I stay informed about new bids and tenders?
Procurement opportunities are posted through the Bids and Tenders platform. Vendors can register on the platform to receive notifications and access bid documents.
What is required to submit a bid or proposal?
Each opportunity outlines its own submission requirements, which may include forms, pricing details and supporting documentation. Submissions must meet all requirements and be received before the stated deadline.
Where do auction items come from?
Items are typically recovered, unclaimed or seized property that has been cleared for disposal in accordance with applicable policies and legislation.